ecCLOUD Cloud Controller

Important:

• The India (Mumbai) ecCLOUD will be updated on Oct 7 (UTC+8) AM6:00.
• The Global ecCLOUD will be updated on Oct 8 (UTC+8) AM6:00.

What’s NEW?

1. Support EAP112N on ecCLOUD
2. Support IPv6 disable and site-level IPv6 control on ecCLOUD
   • Applies to EAP101/EAP102/EAP104/OAP101 series with firmware v12.5.99 or later.
   • Applies to EAP105/EAP111/EAP111e/EAP112 series with firmware v12.6.15 or later.
3. Support switch port status alerts and notifications
   • Generate switch port up/down events in “Activity”.
   • Support Email, Slack, and Webhook notifications.
4. Support Wireless Coverage Planner on ecCLOUD
   • Create floor plans with walls and different wall materials.
   • Place installed or planned APs and simulate wireless coverage.
   • Display signal heatmaps and estimated coverage based on the target signal strength.
5. Support SHA and AES options for SNMPv3 users on Wi-Fi 6 APs
   • Applies to EAP101/EAP102/EAP104 with firmware v12.5.99 or later.
   • Applies to EAP105/EAP111/EAP112 with firmware v12.6.15 or later.
6. Support STP configuration for Z1 local networks
   • Add an STP enable/disable option for bridge interfaces.
   • Applies to Z1 firmware v14.2.6 or later.
7. Support DNS filtering on Z1
   • Support domain filtering actions including block, redirect, and allow.
   • Support independent DNS forwarding configuration for each local network.
   • Applies to Z1 firmware v14.2.6 or later.
8. Support Proxy ARP on Z1
   • Proxy ARP can now be enabled or disabled independently for each local network.
   • Applies to Z1 firmware v14.2.6 or later.
9. Enhance interface configuration for Z1
   • Interface configuration is now based on physical ports.
   • Physical ports can be configured as uplink/downlink interfaces.
   • Each network can have its own firewall zone.
   • Applies to Z1 firmware v14.2.6 or later.
10. Support Cable Test for EC switches on ecCLOUD 
    • Run cable diagnostics on individual or all RJ45 ports directly from the device page.
    • Display cable pair status and cable length.
11. Fixed ECS4150 management issue with firmware v6.1.x
12. Fixed duplicated AP registration when importing devices via CSV
    • Improved CSV batch registration processing.
    • Fixed an issue where CSV headers containing special markers could be incorrectly processed as devices.
13. Improved local login password validation for EC switches
    • ecCLOUD now validates switch local login passwords against the password complexity requirements of supported EC switch firmware.
    • Applies to ECS2100/4100/4125/4150/4155/4650/4655/5500/5550.

We would like to inform you that Global ecCLOUD will undergo maintenance for optimization.

The service will be resumed as soon as the task has been finished.

Maintenance Window:
📅 2026/10/2
🕒 06:00 (UTC+8)

Impact:
During this maintenance window, access to ecCLOUD services may be temporarily unavailable or experience intermittent disruptions.

Purpose:
This maintenance includes infrastructure upgrades and system optimizations to ensure continued reliability and performance of the ecCLOUD platform.

We apologize for any inconvenience this may cause and appreciate your understanding and support.

Thank you for choosing ecCLOUD.

Important:

• The India (Mumbai) ecCLOUD will be updated at Aug 26 (UTC+8) AM6:00.
• The Global ecCLOUD will be updated at Aug 27 (UTC+8) AM6:00.

What’s NEW?

1. Support Vietnam regulation for OAP101/EAP105/EAP111/EAP112 on ecCLOUD
2. Support timestamp in activity widget
   • Time display now supports “relative” and “absolute” mode.
3. Support TE HaLow Mesh on ecCLOUD
   • Applies to EAP115 v14.2.5-ec or later version.
4. Support two independent hotspots
5. Support Preamble Puncturing for TE Wi-Fi 7 
   • Applies to EAP105 v15.1.0-ec or later version.
6. Support MLO for TE Wi-Fi 7 
   • Applies to EAP105 v15.1.0-ec or later version.
7. Support bandwidth limitation of LAN ports on ecCLOUD
8. Support backup RADIUS authentication/accounting server for TE
9. Support web filter on ecCLOUD
   • Applies to EAP101 v12.5.7-15xx, EAP101/EAP102/EAP104 v12.5.99, EAP111/EAP112/EAP105 v12.6.15 or later version.
10. Support installation image upload on ecCLOUD 
    • Available on device dashboard page.
11. Support SDW102-Z1 IPSec service
12. Support SDW102-Z1 LAN PPPoE service
13. Fixed IP address display issue of ECS switch on ecCLOUD
14. Fixed port negotiation update failure on ECS4100-52P

Dear valued customers,

This is to inform you that our recent cloud updates will be postponed due to Typhoon Bavi to avoid any unpredictable incident.

ecCLOUD updates have been rescheduled to:

• The India (Mumbai) ecCloud will be updated at July 13 (UTC+8) AM6:00.
• The Global ecCloud will be updated at July 14 (UTC+8) AM6:00.

Sorry for any inconvenience this may cause.

Important:

• The India (Mumbai) ecCloud will be updated at July 10 (UTC+8) AM6:00.
• The Global ecCloud will be updated at July 13 (UTC+8) AM6:00.

What’s NEW?

1. Device management license adjustment
   • License will be transparently attached to the S/N of the product and users don’t have to manually enter license under warranty period.
2. Added support of EAP115 HaLow on ecCLOUD
   • Support EAP115 HaLow dongle detection.
3. Removed 2.4GHz and 5GHz Mesh setting for EAP111/112 
   • Mesh setting will be removed as it is not supported on AP side.
4. Added support of WireGuard VPN, Ping Watchdog and RTTY
   • Applies to EAP101 / EAP102 / EAP104 / OAP101 with firmware v12.5.97
5. Added new mechanism to enforce the setting of country code 
   • New warning and guidance will be given if the country code is not set under site level.
6. Fix inheritance policy bug
   • Fix the bug that user needs to click twice to change the inheritance policy on ECS4100.
7. Fix AuthPort login failure bug
   • Fix the bug that user is unable to log in on the captive portal page.
8. Fix display error in Japanese language on trial ecCLOUD.
   • Fix the bug that “Num of Device Licenses” shows 2 instead of 50.
9. Fix EAP112 configuration suspension bug 
   • Fix the bug that configuration will be suspended if LTE/SIM card is configured as alternative Internet option.
10. Fix the AP firmware upgrade bug
    • Fix the bug that user is unable to do firmware upgrade using the same version.

Important:

• The India (Mumbai) ecCloud will be updated at June 8 (UTC+8) AM6:00.
• The Global ecCloud will be updated at June 9 (UTC+8) AM6:00.

What’s NEW?

1. Added support of Open LAN Gateway management
   • Including WAN, VPN, QoS, Firewall, Routing settings and etc.
2. Added support of RSSI and data rate information in client mode
   • When the radio of the AP is set to client mode, RSSI and data rate information will be displayed under Statistics > Wireless page.
3. Added warning for enabling Band Steering
   • Enabling band steering may increase AP CPU usage and affect compatibility with legacy 2.4GHz devices, some IoT clients, and roaming performance.
4. Added support of alert events resolved notification
   • Added Notify-on-Resolve toggle UI for user to choose whether to receive the notification.
5. Added integration of Webhook
   • Provides static IP address for Webhook to utilize the firewall rule.
6. Enhanced the wording term on web UI
   • Align the wording difference between “register” and “add” to provide better user experience.
7. Cloud storage duration and price adjustment
   • Free plan (from 14 days to 1 day)
   • Core plan (from 30 days to 14 days)
   • Storage add-on price (from $0.5 to $1)

Important: Cloud will proceed upgrade on May 8 at 6AM (UTC +8). The services will continue to operate without any disruption during the upgrade period.

1. Starting June 1, 2026, the following updates will apply to ecCLOUD pricing and storage policies:
   • Edgecore will start to charge the device license fee by per-device basis for TE (non-EC) device.
   • Cloud extended storage pricing will increase from $0.5 to $1.0 per device per month
   • Standard Core Cloud storage retention will be reduced from 30 days to 14 days
   • Free cloud storage retention will be reduced from 2 weeks to 1 day
2. 3rd-Party Dashboard for MSP
   • Introduced support for third-party dashboards tailored for MSP (Managed Service Provider) customers.
3. EAP115 / EAP115a Management 
   • Added management support for EAP115 and EAP115a devices under ecCLOUD.
4. Webhook Alert Notifications
   • ecCLOUD now supports webhook-based alert notifications for better integration with external systems.
5. Aprecomm Automated Site Sync
   • Enabled automatic site synchronization with Aprecomm.
6. SMS Authentication Integration
   • Added support for SMS authentication via smsstriker and Twilio.
7. SmartNVR – BL100 SD Card Control
   • SmartNVR now supports remote control and management of BL100 SD cards.
8. Dashboard Time Display Alignment
   • Updated chart display so that the date shown on the vertical axis matches the actual time.
9. ecCLOUD Dashboard Enhancements
   • General improvements to the dashboard UI and usability.
10. Warranty Policy Update for EOL Models
    • Introduced new warranty conditions for End-of-Life (EOL) devices.
11. Firmware Upgrade Experience Improvement
    • Enhanced the firmware upgrade process for a more user-friendly experience.
12. Group Export Function
    • Fixed an issue where selecting “Export All” under the group menu exported all devices instead of only those within the selected group.
13. Firewall Rule Warning Dialog
    • Fixed an issue where a warning dialog was incorrectly shown when adding a rule under the firewall tab.
14. Force DHCP & ARP Inspection Linkage
    • Fixed an issue where Force DHCP was not properly tied to ARP Inspection

Important: Cloud will proceed upgrade on April 8 at 6AM (UTC +8). The services will continue to operate without any disruption during the upgrade period.

What’s New?

Enhancements & Fixes:

1. RTTY – Copy & Paste Support
   • RTTY now supports copy and paste functionality for improved usability.
2. EAP112 (HaLow) – MCS Rate Support
   • MCS rate is now supported alongside Data Rate for better performance visibility.
3. SmartNVR – Camera Map View
   • Added a map view on the SmartNVR dashboard to display camera locations.
4. LTE Status Support
   • ecCLOUD now displays LTE connection status for supported devices.
5. Client RSSI Color Grouping
   • Client RSSI values are now grouped by AP and color-coded, improving readability and analysis.
6. Kick Client Session Support
   • ecCLOUD now supports the ability to terminate (kick) active client sessions.
7. EAP104 – LAN PoE Out Enhancement
   • Improved functionality and performance for LAN PoE out on EAP104.
8. Ping Watchdog Support (EAP Series)
   • Ping watchdog is now supported for EAP series devices on ecCLOUD with firmware v12.6.11 or later.
9. SDWAN102 – Device-Level Error Message
   • Fixed an incorrect error message displayed under device-level settings.
10. Firmware Upgrade Version Mismatch
    • Resolved an issue where the cloud prompted users to upgrade firmware but displayed an older version on the upgrade page.

Important: Cloud will proceed upgrade on February 13 at 6AM (UTC +8) and it will take approximately 3 hours to complete. The services will continue to operate without any disruption during the upgrade period.

What’s New?

Enhancements & Fixes:

1. Extend Warranty Voucher Support

   • Users can now apply an extended warranty voucher to extend the warranty period of a device.

2. Multi-Site Report Generation

   • Fixed an issue where ecCLOUD was unable to generate reports when multiple sites were selected.

3. HaLow Connection Utilization Display

   • Updated the HaLow connection utilization display from “0%” to “–” in the ecCLOUD dashboard when data is unavailable.

4. US Region TX Power Limitation

   • Adjusted the maximum selectable TX power to 22 dBm for devices operating in the US region, in compliance with regulatory requirements.

Important: Cloud will proceed upgrade on January 16 at 6AM (UTC +8) and it will take approximately 3 hours to complete. The services will continue to operate without any disruption during the upgrade period.

What’s New?

Enhancements & Fixes:

1. Cloud Expiration Email Notification Enhancement

   • Enhanced cloud expiration email notifications using different logos and layouts, with different templates applied based on subscription status.

2. RTTY Support in ecCLOUD

   • ecCLOUD now supports RTTY, enhancing accessibility and communication compatibility.
   • Only supported on AP running v12.6.10 or later

Important: Cloud will proceed upgrade on December 4 at 6AM (UTC +8) and it will take approximately 3 hours to complete. The services will continue to operate without any disruption during the upgrade period.

What’s New?

Enhancements & Fixes:

1. SmartNVR – Streaming Zoom Control

• Added the ability to zoom in and out while viewing live streams on SmartNVR.

2. EAP105 – Thailand Regulation Support

•  ecCLOUD now supports Thailand regulatory settings for EAP105.

3. SPW2 AC1200 – Client Mode Issue

• Fixed an issue where client mode was not functioning correctly

4. SDW102 – License Status Display

• Resolved an issue where the device still displayed a prompt to apply a license even after a valid license had been applied.

5. OAP101 – DFS Channel Under Mesh

• Fixed an issue where DFS channels could not be set when operating under mesh mode.

6. EAP112 – HaLow AP Connection Error

• Fixed an error that occurred when EAP112 clients attempted to connect to a HaLow AP from the site survey list.

7. Force DHCP & ARP Inspection

• Corrected an issue where Force DHCP was not properly attached to ARP Inspection as intended.

Important: Cloud will proceed upgrade on October 3 at 6AM (UTC +8) and it will take approximately 3 hours to complete. The services will continue to operate without any disruption during the upgrade period.

What’s New?

Enhancements & Fixes:

1. SPW2 & SSW2 – AuthPort with Walled Garden

   • SPW2 and SSW2 running firmware 3.3.5 or later now support AuthPort with Walled Garden.

2. Network Debug Logs in ecCLOUD

   • ecCLOUD can now display network debug messages for improved troubleshooting.

3. Ping Test for Switches

   • Added support for running ping tests on switches directly from ecCLOUD.

4. WireGuard VPN Enhancements

   • Starting with firmware v12.6.8, WireGuard supports configuring specific allowed IPs.

5. HaLow Wi-Fi Scan

   • ecCLOUD now supports HaLow Wi-Fi scanning in both AP mode and Client Bridge mode.

6. BLE Data Push & MQTT Publishing (EAP111e)

   • EAP111e now supports BLE scan data push and MQTT publish integration.

7. SmartNVR Stream Switching

   • SmartNVR now supports changing video streaming from Stream 1 to Stream 2 when re-applying advance feature.

8. IP Cams Unreachable Notification Delay

   • The configurable processing delay for “IP Cams Unreachable” notifications cannot be set to less than 10 minutes to prevent false alerts.

9. EAP112/EAP112-L – Internet Source Change

   • Fixed an issue where a save error occurred when changing the Internet Source to 3G/LTE in device-level configuration
10. SD-WAN-WAN1 VPN Service IP
    • Fixed an issue where the WAN1 VPN Service IP function was missing on ecCLOUD.