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Publish | 2025-08-08
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Voucher Purchasing Related Information

This article is to notify on what information is needed to be provide and how to make the payment with credit card

  1. Information needed to be provided to Sales Representative when requesting voucher:
  • Cloud ID
    Kindly refer below link to check Cloud ID
    https://support.edge-core.com/hc/en-us/articles/7328751951129-How-to-find-Cloud-ID-Site-ID-and-Device-ID
  • Email address of Owner or Administrator with “Manage licenses and billing” role

    2. Once these information has been provided requester will receive an email with link to be redirected to Cloud’s Credit Card Payment page
    3. Once redirected to Credit Card Payment page, click on BUY and fill in the necessary fields
    4. After the payment is successful, there are three ways to check the voucher code

    • email will be sent promptly
    • Under License & Billing, you may download or print the voucher code
    • Under INVOICE HISTORY in License & Billing page, an invoice can also be downloaded showing the voucher code