Important: Cloud will proceed upgrade on February 13 at 6AM (UTC +8) and it will take approximately 3 hours to complete. The services will continue to operate without any disruption during the upgrade period.
What’s New?
Enhancements & Fixes:
-
Extend Warranty Voucher Support
- Users can now apply an extended warranty voucher to extend the warranty period of a device.
-
Multi-Site Report Generation
- Fixed an issue where ecCLOUD was unable to generate reports when multiple sites were selected.
-
HaLow Connection Utilization Display
- Updated the HaLow connection utilization display from “0%” to “–” in the ecCLOUD dashboard when data is unavailable.
-
US Region TX Power Limitation
- Adjusted the maximum selectable TX power to 22 dBm for devices operating in the US region, in compliance with regulatory requirements.

3. Once redirected to Credit Card Payment page, click on BUY and fill in the necessary fields
4. After the payment is successful, there are three ways to check the voucher code


